Product manuals

Product Manuals

Search and save product manuals (Instructions for Use).

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MRI Ready

Find a list of our MR Conditional products, scan parameters and other MRI Ready information.

Ordering Our Medical Devices and Other Products

We strive to make ordering our products fast, simple and efficient.

To place an order or ask questions about an existing order, please contact us using the contact information below. If your country or geographical region is not indicated, please contact your local sales office or distributor listed here.

To get you the service you need when you need it, we have grouped our customer service experts according to our product offerings.

Cardiovascular and cardiac ablation technologies (for customers in the United States)

Includes: cardiology, atrial fibrillation, heart valves, heart valve repair, other cardiac surgery products and HeartMate PHP™ Cardiac Assist Device

Toll-free number: +1-855-478-5833 (855-4STJUDE)

Fax number: +1-800-374-2505

E-mail: customerservice@sjm.com

Mailing address: St. Jude Medical Inc.
One Lillehei Plaza
St. Paul, MN 55117
USA

NOTE: Customers requiring ordering assistance for HeartMate II™ Left Ventricular Assist Device, HeartMate 3™ Left Ventricular Assist Device, CentriMag™ Pumps and PediVAS™ blood pump should contact their current mechanical circulatory support (MCS) ordering channels.

Implantable cardiac rhythm management devices (for customers in the United States)

Includes: Pacemakers, ICDs and CardioMEMS™ HF System

Toll-free number: +1-800-681-9293

Fax number: +1-800-918-8111

E-mail: sycustomerservice@sjm.com

Mailing address: St. Jude Medical Inc.
One Lillehei Plaza
St. Paul, MN 55117
USA

Neuromodulation products (for customers in the United States)

Includes: spinal cord stimulation and radiofrequency ablation products

Toll-free number: +1-800-727-7846, option 4

Phone number: +1-972-526-8286

Fax number: +1-866-336-8978

E-mail: ccsfax@sjm.com

Mailing address: St. Jude Medical Inc.
Neuromodulation Products
6901 Preston Road
Plano, TX 75024
USA