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Customer Service

St. Jude Medical customer service representative on the phone with a customer
St. Jude Medical customer service representative on the phone with a customer

Committed to Providing
Exceptional Service and Support

Ordering Support

Do you need to place an order or check on your order’s status?
Do you want to become a new customer or update your customer information?

We are here to help with product orders


Technical Support

Do you have technical questions about a product?
Are you experiencing a product-related issue?

Our specialized technical teams can help 


Capital Services Support

Do you have equipment that needs service?
Are you interested in optimizing your current lab?
Are you looking to build a new lab?

Our capital service experts can assist you


Product Security

We have a team dedicated to responding to general product security questions and product security vulnerability reporting.

Learn more, including how to contact us

Product manuals

Product Manuals

Search and save product manuals (Instructions for Use).